Privacy Policy omi88 —
Your Personal Data Protection

1Privacy Policy Introduction & Scope

Welcome to the omi88 Privacy Policy page. This document transparently and comprehensively explains how omi88, as the operator of an online gaming platform under the domain https://omi88.vu, manages the personal information collected from users, visitors, and registered members of our platform.

Privacy is not merely a legal obligation for us — it is a core value we uphold in every product development and service operation decision. We recognise that your trust is our most valuable asset, and we will never take any action that could compromise it.

This policy applies to all your interactions with omi88, including browsing our website, registering a new account, making deposits or withdrawals, using the live chat feature, claiming promotions, or simply browsing the Game Lobby without logging in. By using any part of the omi88 platform, you agree to the terms set out in this policy.

2Information We Collect

Omi88 only collects information that is genuinely necessary to provide a safe, lawful, and high-quality service. The following are the categories of data we collect, along with the purpose of collection:

3How We Use Your Data

Every piece of data we collect has a clear and legitimate purpose. omi88 uses your personal information for the following purposes:

• Account Management: Create and maintain your account, verify your identity, and ensure secure access to the platform.
• Transaction Processing: Facilitate deposits, withdrawals, and all financial transactions made through your account accurately and securely.
• KYC Verification: Fulfil the legal requirement for identity verification before a user's first withdrawal is approved.
• Fraud Prevention: Detect, investigate, and prevent any suspicious activity, money laundering, or misuse of the platform.
• Customer Support: Respond to enquiries, resolve technical issues, and provide the assistance you need through all our support channels.
• Responsible Gaming: Monitor gaming patterns to identify members who may need support and offer appropriate responsible gaming tools.
• Marketing Communications: Send promotional information, bonus offers, and platform updates — only to members who have given their consent.
• Legal Compliance: Meet reporting obligations to regulatory bodies and competent authorities as required by law.
• Platform Improvement: Analyse aggregated usage data (without personally identifiable information) to improve the platform's design, performance, and features.

4Legal Basis for Data Processing

In line with sound data protection principles, omi88 processes your personal data only where a valid legal basis exists. The bases we rely on are as follows:

• Contract Performance: Processing necessary to fulfil the service agreement between you and omi88, such as processing transactions and managing your account.
• Legal Obligation: Processing necessary to comply with applicable Malaysian law, including AML (Anti-Money Laundering) and KYC requirements.
• Legitimate Interest: Processing for fraud prevention, platform security, and service improvement purposes that does not adversely affect your fundamental rights.
• Consent: Processing for marketing and promotional communications purposes, which is carried out only when you have given clear consent that may be withdrawn at any time.

5Data Sharing with Third Parties

Omi88 does not sell or trade your personal data. However, there are limited situations where we need to share data with certain parties to keep our services functioning properly and to comply with applicable laws:

• Payment Provider: Information required to process deposits and withdrawals is shared only with verified payment providers that maintain robust data protection standards.
• Gaming Service Providers: Third-party game providers may receive session IDs that cannot directly identify you, solely for the purpose of processing game results.
• KYC Service Provider: A registered identity verification company with full compliance with data protection requirements.
• Legal Authority: omi88 will disclose data when required by a court order, regulatory directive, or other valid legal requirement.
• Business Transfers: In the event of a merger, acquisition, or sale of omi88 assets, user data may be transferred to the new entity, subject to advance notice being given to members.

All third parties we work with are required to comply with data protection standards equal to or higher than those of omi88. We conduct periodic risk assessments on all our data processing partners.

6Cookies & Tracking Technologies

The omi88 platform uses cookies and similar tracking technologies to enhance the user experience, ensure the platform functions correctly, and gather usage analytics that help us improve our services. The following are the types of cookies we use:

• Essential Cookies: Required for core platform functions such as login session verification and security. These cookies cannot be disabled without affecting platform functionality.
• Preference Cookies: Store your preferences such as language, display theme, and other personal settings so you do not need to reconfigure them on every visit.
• Analytics Cookies: Collect aggregated usage data that helps us understand how users interact with the platform, which pages are most popular, and where users encounter difficulties.
• Security Cookies: Detect suspicious login attempts and unusual traffic patterns, and assist our security systems in identifying and blocking unauthorised activity.

You can manage your cookie settings through your web browser. Disabling certain cookies may affect the functionality or experience of the omi88 platform. Session cookies are automatically deleted when you close your browser, while persistent cookies are stored for a set period before expiring automatically.

7Data Retention & Deletion Period

Omi88 does not retain your personal data longer than necessary. Retention periods are determined based on the type of data and relevant legal requirements:

• Active Account Data: Retained for the duration your account is active and for a reasonable period thereafter for support and dispute purposes.
• Financial Transaction Records: Retained for a minimum of 7 years in compliance with Malaysia's anti-money laundering legislation.
• KYC Documents: Retained for 5 years after account termination or 7 years after the last transaction, whichever is longer, in accordance with regulatory requirements.
• Security Logs: Retained for 12 months for the purposes of security incident investigation and fraud prevention.
• Communication Data: Support chat session records are retained for 12 months; emails are retained for 24 months.
• Analytics Data: Anonymised usage data is retained indefinitely as it can no longer be linked back to any specific individual.

8Your Rights as a User

Under Malaysia's Personal Data Protection Act 2010 (PDPA) and international data protection best practices, you have the following rights regarding your personal data held by omi88:

9Information Security

Omi88 continuously invests in robust information security infrastructure to ensure your personal data is always protected against unauthorized access, loss, destruction, or unlawful disclosure. The technical and organizational measures we implement include:

• 256-bit SSL/TLS encryption for all data communications between your device and omi88 servers.
• User passwords are stored in hashed form using the bcrypt algorithm, which cannot be decrypted even by omi88 staff.
• Two-factor authentication (2FA) is available and encouraged for all member accounts.
• Round-the-clock system monitoring by omi88's cybersecurity team to detect any anomalies or intrusion attempts.
• Regular security audits by accredited independent cybersecurity firms.
• Segregation of sensitive data in separate security zones with layered access controls.
• Data backup procedures are tested regularly to ensure rapid data recovery in the event of an incident.
• Mandatory security awareness training is required for all omi88 staff with access to data systems.

10Cross-Border Data Transfers

In operating the omi88 platform, some of your personal data may be stored or processed on servers located outside Malaysia. This occurs when we utilise international infrastructure service providers based in other countries.

When cross-border data transfers occur, omi88 ensures that:

• The recipient country or entity maintains a level of data protection equivalent to Malaysian standards.
• Legally binding data transfer agreements have been signed with all parties involved.
• Encryption is applied during data transmission to prevent any interception or leakage.
• We only work with service providers that hold internationally recognised security compliance certifications.

11Children & Young People

The omi88 platform is strictly for individuals aged 18 and above. We do not knowingly collect any personal data from individuals under the age of 18.

As part of the registration and KYC verification process, omi88 verifies the age of all new members. Should we find that personal data of an underage individual has been collected inadvertently, we will:

• Immediately suspend the account in question while an investigation is conducted.
• Permanently delete all personal data of the individual from our systems without delay.
• Refund any funds that may have been deposited through that account.
• Take additional measures to prevent similar incidents from occurring in the future.

12Privacy Policy Amendments

Omi88 reserves the right to amend, update, or modify this Privacy Policy at any time to reflect changes in our data practices, new legal requirements, or service improvements. When material amendments are made, we will:

• Display a clear notice on the platform's main page at least 7 days before any amendments take effect.
• Send email notifications to all registered members informing them of key changes.
• Update the "Last Updated" date at the top of this policy so you always know which version is currently in effect.
• For amendments involving material changes to how data is used, we may request fresh consent from members before the changes take effect.

Continued use of the omi88 platform after the effective date of any amendment constitutes your acceptance of the revised policy. We therefore encourage you to review this page periodically. If you disagree with any amendment, you have the right to close your account in accordance with the procedures set out in the Terms and Conditions.

13Contact Us

If you have any questions, concerns, or complaints regarding omi88's Privacy Policy or how we handle your personal data, our privacy team is ready to assist you at any time.

• Privacy Email: [email protected] (response within 24–48 business hours)
• Live Chat: Available 24/7 via the live chat button on the omi88 platform
• Response Time: All privacy enquiries will be responded to within 5 business days; user rights requests within 30 business days.

When contacting us regarding privacy matters, please provide your full name, omi88 account number, and a clear description of your request or concern so we can process your case more quickly and accurately.